Privacy Policy

This Privacy Policy sets out the basis on which ck44m collects, processes, stores, and protects any personal data you provide to us or that we collect through your use of our platform. By accessing or using ck44m's services, you confirm that you have read, understood, and agreed to the practices described in this document.

ck44m is committed to protecting your privacy and ensuring that your personal information is handled responsibly. We operate under strict data protection principles and take all reasonable steps to safeguard the data of our users across Bangladesh, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions.

Information We Collect

Personal Identification Information

When you register an account, make a deposit, or contact our support team, we may collect the following personal identification details:

• Full name, date of birth, and gender
• Email address and mobile phone number
• Residential address (city, district, and country)
• Government-issued identification documents when required for account verification

Financial & Transaction Information

To process deposits and withdrawals through payment methods available in Bangladesh, we collect:

• Mobile banking account references (bKash, Nagad, Rocket, Upay) used for deposits or withdrawals
• Transaction IDs, amounts (in BDT), timestamps, and payment status
• Bank card details (Visa, Mastercard) where applicable — stored and processed via secure encrypted channels only

Technical & Usage Data

We automatically collect certain technical data when you use our platform. This includes your IP address, browser type, operating system, device type, referring URL, pages visited, session duration, and clickstream data. This information helps us improve platform stability, detect fraud, and personalise your experience on ck44m.

How We Use Your Information

ck44m uses your personal data solely for legitimate purposes directly related to the provision of our gaming and betting services. Specifically, we use your information to:

• Create, manage, and verify your account identity
• Process financial transactions including deposits and withdrawals
• Provide customer support and respond to your enquiries
• Detect, prevent, and investigate fraud, money laundering, and other unlawful activities
• Send you promotional and bonus offers that you have opted into (you may opt out at any time)
• Comply with applicable legal obligations and regulatory requirements

Sharing of Information

ck44m does not sell your personal data. We may, however, share limited information with trusted third parties under the following strictly controlled circumstances:

• Payment processors: We share the minimum necessary financial data with payment partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard) solely to process your transactions. These partners are contractually bound to strict confidentiality obligations.
• Service providers: Technology vendors, analytics companies, and IT service providers who support the technical operation of ck44m may process data on our behalf under strict data processing agreements.
• Legal and regulatory authorities: Where required by law or a lawful court order, we may disclose personal data to relevant governmental or regulatory bodies.

Cookies & Tracking Technologies

ck44m uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how our platform is used. Cookies are small data files stored on your device when you visit our site. They are not used to collect sensitive personal information directly.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and performance of the ck44m platform. We use session cookies (deleted when you close your browser), persistent cookies (stored until expiry), and analytics cookies for platform performance monitoring.

Data Retention

ck44m retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected. For active account holders, your data is retained throughout the duration of your account and for a reasonable period thereafter to meet any residual legal or operational obligations.

Upon account closure, most personal data is deleted or anonymised within 30 days, except where retention is required by law (for example, financial transaction records may need to be retained for longer periods to meet anti-money-laundering regulations). When data is no longer required, it is securely destroyed.

Data Security

ck44m employs industry-standard security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security infrastructure includes SSL (Secure Sockets Layer) encryption for all data transmissions, encrypted storage for sensitive account and payment data, access controls limiting data access to authorised personnel only, and regular security audits and vulnerability assessments.

While we take every precaution to safeguard your data, no online system can guarantee absolute security. We encourage all ck44m users to maintain strong, unique passwords for their accounts, never share login credentials with anyone, and contact our support team immediately if they suspect any unauthorised activity on their account.

Your Rights Over Your Data

As a user of ck44m, you have the following rights concerning your personal data. You may exercise these rights at any time by contacting our support team:

• Right to Access: You may request a copy of all personal data we hold about you.
• Right to Rectification: You may request that inaccurate or incomplete personal data be corrected.
• Right to Erasure: Subject to our legal retention obligations, you may request the deletion of your personal data.
• Right to Restrict Processing: You may request that we limit the processing of your data in certain circumstances.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Please allow up to 30 business days for us to respond to your data request. In all cases, we will acknowledge receipt of your request within 72 hours and keep you informed of progress throughout the process.

Third-Party Links

Our platform may occasionally reference game providers (such as Pragmatic Play, Evolution Gaming, Spribe, or Ezugi) and payment partners. While we strive to ensure these references are accurate, ck44m is not responsible for the privacy practices of any third-party companies or websites. We strongly recommend reviewing the privacy policies of any third-party service independently before engaging with them.

Children's Privacy

ck44m is strictly an adults-only platform. Our services are intended solely for individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has provided personal data, we will take immediate steps to delete that information and close the relevant account. If you believe a minor may have registered on our platform, please contact our support team without delay.

Payment Data & Financial Privacy

ck44m takes the security of payment data with the utmost seriousness. When you conduct financial transactions on our platform — whether depositing via bKash, Nagad, Rocket, or Upay, or withdrawing funds — your payment details are handled with the highest level of encryption and security.

We do not store complete mobile banking PINs or full card numbers on our servers. Payment references are tokenised where possible, and all payment data is subject to the same strict access controls and retention policies that govern your other personal information. Our payment processing systems are regularly reviewed for security compliance.

Changes to This Privacy Policy

ck44m reserves the right to update or amend this Privacy Policy at any time to reflect changes in our services, legal requirements, or operational practices. When we make material changes, we will update the "Last Updated" date at the top ofthis page and, where appropriate, notify registered users via email or in-platform notification.

Your continued use of ck44m after any amendments to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ck44m handles your personal data, please do not hesitate to reach out to our dedicated support team. We are available to assist you and will respond to all privacy-related enquiries as promptly as possible.

Email: [email protected]